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Core modules

A public overview of the core TAHAI IT Docs modules and how they support operations.

StatusLive product
Primary audienceMSPs and internal IT teams
PricingCore IT Docs: $10 per internal user per month

Documentation workspace

TAHAI IT Docs gives teams a structured place to organize client and internal records. The core workspace focuses on the information technicians reach for during onboarding, support, project delivery, and escalation.

Core areas

  • Documents, policies, templates, and process notes.
  • Assets, networks, domains, contacts, vendors, and client context.
  • Projects connected to the documentation they create or change.
  • Client-safe views for approved read-only access.
  • Role-aware access for Owner, Staff, and Client View users.

Operational value

The product is built around reducing search time, improving handoff quality, and keeping technical knowledge available when a client or system needs attention.