Why documentation belongs on the public site
Prospective clients often need more than a sales page. A public knowledge base gives them a direct way to understand the product, compare fit, and see whether the company can explain technical work clearly.
Documentation surfaces
- Product overviews and evaluation guides.
- Feature explanations and release status pages.
- Trust, access, security, and client-facing boundary pages.
- Download, setup, and walkthrough pages where public release status supports them.
Business value
Well-written public documentation reduces confusion before a sales conversation, supports onboarding after a purchase, and gives search engines credible technical pages to index.