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Product direction

Roadmap clarity

Clear public language for what is live now, what is coming next, and what belongs to longer-term product planning.

StatusProduct direction
Primary audienceMSPs and technical operations leaders
Integration approachIT Docs and PSA capabilities first; bring-your-own integrations before native tools

Clear product boundaries

  • TAHAI IT Docs is live as the current documentation and operations workspace.
  • TAHAI PSA is coming soon as the planned service operations product.
  • Operational Intelligence is a separate higher-level product direction that can connect and expand those capabilities over time.
  • RMM and remote access workflows are future integration areas, beginning with bring-your-own connectors before any native tooling is presented publicly.

Why boundaries matter

Prospective clients need to know what is available now, what is close, and what is part of the broader roadmap. Honest boundaries make the product ecosystem more credible.

Public wording

TAHAI Operational Intelligence is the planned MSP operating layer for documentation, service work, expanded projects, evidence, and future integrations.