Public filing flow
The filing path should guide a person from upload to review to staged status with clear next steps. It should not hide whether a packet needs correction, service proof, payment review, scheduling, or court review.
Expected steps
Upload
Documents, scans, and photos can be collected into a packet for review.
Review
Extracted or entered information should remain editable until the person confirms it.
Stage
The platform should make clear what is ready, what is incomplete, and what cannot move forward yet.
Status
Plain-language status should explain the current state and the next required action.
Safety posture
Filing workflows should be traceable, recoverable, and safe. A person should not be left wondering whether a filing, correction, payment, or status event actually happened.